Question 1

Information We Collect

Accepted Answer

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Vehicle information
Any details you submit through contact forms, email inquiries, or service requests

We may also automatically collect certain non-personal information when you visit our website, such as:

IP address
Browser type
Pages visited
Time and date of visits

This information is used to improve website performance and user experience.
We do not knowingly collect or use sensitive personal information as defined under California law.

Question 2

How We Use Your Information

Accepted Answer

We use the information we collect to:

Respond to inquiries and service requests
Schedule and provide automotive fabrication, machining, and repair services
Communicate with you about your project or services
Improve our website, services, and marketing efforts
Send updates, promotions, or relevant information (you may opt out at any time)

Question 3

Sharing Your Information

Accepted Answer

FFR Fabrication & Repair does not sell, rent, or trade your personal information. As a result, we do not offer a “Do Not Sell or Share My Personal Information” link at this time. We may share information only when necessary:

With trusted service providers who assist in operating our website or business
To comply with legal obligations or protect our rights

Question 4

Cookies and Tracking Technologies

Accepted Answer

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us understand how visitors use our site so we can improve functionality and content. You may control cookies through your browser settings.

Question 5

Data Retention

Accepted Answer

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

Question 6

Data Security

Accepted Answer

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Question 7

Google Analytics or Third-Party Tools

Accepted Answer

We may use third-party services such as Google Analytics to better understand how users interact with our website. These services may collect anonymous usage information through cookies or similar technologies. We are not responsible for how third-party tools independently collect or process information. We encourage you to review the privacy policies of any third-party tools we use to understand how they handle data.

Question 8

Children’s Privacy

Accepted Answer

FFR Fabrication & Repair does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take steps to remove it.

Question 9

Changes to This Privacy Policy

Accepted Answer

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Question 10

California Privacy Rights (CCPA/CPRA)

Accepted Answer

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights include:
The right to know what personal information we collect, use, and disclose

The right to request deletion of your personal information, subject to legal exceptions

The right to correct inaccurate personal information

The right to limit the use or disclosure of sensitive personal information

The right to not be discriminated against for exercising your privacy rights

FFR Fabrication & Repair does not sell or share personal information as defined by California law.
You can opt out of marketing emails by following the unsubscribe instructions included in our communications or by contacting us directly. We may need to verify your identity before processing your request. Requests will be responded to within the time required by law.
You may designate an authorized agent to make a request on your behalf. Proof of authorization may be required.

Question 11

Contact Us

Accepted Answer

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
FFR Fabrication & Repair LLC
2970 Daylight Way 
San Jose, CA 95111
408-295-5674
Contact@FFRfabrication.com
Business Hours
Monday - Friday: 9 am - 5 pm
Saturday - Sunday: Closed